Organizations without leadership succession bench risk future sustainability gaps, attrition, lowered employee engagement and lack of strategic resource alignment. CHROs must influence their C-Suite counterparts to implement a succession management strategy that integrates throughout the organizational culture in order to elevate leadership effectiveness and build talent engagement. Three key succession management tools can help move an organization into a learning culture that focuses on employee development, internal promotions and cross-functional collaboration. This session provides real-world best practices for implementing talent reviews, building alignment and ensuring sustainable succession, especially for mission critical roles needed to meet the organization’s strategic plan.
Paul Rumsey serves as the Chief Learning Officer at Parkland Health & Hospital System, where he leads executive coaching, career development, leadership development, succession management and other employee performance initiatives for 12,000 employees. He also directs several system-wide initiatives in strategy development/implementation, customer/patient service and culture transformation. Becker’s Hospital Review named Paul Rumsey one of the 10 Chief Learning Officers to know in 2016. His team won the National Fund’s CareerStat Emerging Leader Award for providing career development opportunities to frontline employees.
Prior to Parkland, Paul Rumsey served as Vice President of Global Learning and Development for TGI Fridays, which has more than 70,000 team members located in almost 900 restaurants in 60 countries. Paul was responsible for global leadership development and talent management, executive talent reviews, instructional design and training implementation. His team won the Cornerstone RAVE Award for Advancement in Reinventing Work.
Prior to TGI Fridays, Paul was Vice President of Education Delivery and Operations Worldwide at MicroStrategy, a leading business intelligence company, where he led the global client services team focusing on education sales and delivery at major organizations like Facebook, Visa, eBay, Swedbank and Nestle.
He previously worked for UnitedHealth Group, where he spent five years in various leadership roles focusing on operations NurseLine training, training innovation and training development. Paul earned a Bachelor of Science in Education, a Master of Science in Educational Administration and a Master of Distance Education degree, focusing on e-learning design, development and management. He is also a Certified Executive Coach with Marshall Goldsmith.
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