In the global business arena, diversity and inclusion are no longer about workplace compliance. They are core drivers of business growth and are central to company’s identity. How do you leverage diverse perspectives and inclusive environments to foster innovation and drive growth? Angela Thompson – Vice President of Human Resources at UPS – shares best practices, learnings and challenges of a corporate D&I strategy
Angela Thompson is the Vice President of Human Resources (H.R.) for UPS’s U.S. East Region. Her responsibilities include H.R. strategic and tactical support to approximately 150,000 UPS employees in 26 states—more than a third of UPS’s global workforce. She also monitors H.R. processes to ensure a consistent and balanced implementation and provides solutions to increase profit and growth.
Angela began her UPS career in 1989 as a part-time H.R. representative at UPS Worldport in Louisville, KY. She worked in Louisville on numerous assignments of increasing responsibility until being promoted to District H.R. Manager in the Oregon District in January 2001. In mid-2003, Angela accepted an assignment with Mail Boxes, Etc. which today is known as The UPS Store in San Diego, CA. In March 2005, Angela relocated to Mahwah, NJ, where she accepted the assignment of H.R. Manager at UPS’s World Information Technology (I.T.) Headquarters. She followed that responsibility with an assignment as District H.R. Manager in the North New Jersey District in Parsippany, NJ.
In September 2008, Angela began work in Laguna Hills, CA, as Learning & Development Manager for UPS’s U.S. West Region. In August 2009, she accepted an assignment as District H.R. Manager in the Southern California District and two years later returned to the West Region as its H.R. Operations Manager. In 2014, Angela was promoted to Vice President of H.R. for UPS I.T. and relocated back to New Jersey. In 2016, she accepted her current assignment as Vice President of H.R. for UPS’s U.S. East Region in New York City.
Angela holds a bachelor’s degree in Business Management from William Penn College, and a master’s degree from Webster University, with a double major in Human Resources and Management.
Angela serves as a Board Member for Women in Trucking Foundation and Figure Skating in Harlem (FSH) Foundation. She is also an active member of the UPS East Region Diversity and Inclusion Council that supports the company’s Business Resource Groups.