The Express Scripts HR journey – Driving Executive Support of an HR Model Change – What Worked

Presentation Summary:

Express Scripts transformed their HR model in response to changing business strategies and needs. One of the many factors in their success was the approach they took in engaging the business leaders in the process. Hear about their strategies and results.

Presenter Bio:

Mike Koehler is the VP of HR Strategy, Talent Management, & HR Services for Express Scripts in St. Louis. He led the transition of the Express Scripts HR delivery model to shared services two years ago and has since taken responsibility for Talent Acquisition, HR Strategy, Communications, Analytics, and other HR functions.

In the past 6 years Mike has held several HR leadership positions for this Fortune 22 healthcare company.

His career has spanned more than 20 years as an HR Business Partner and OD leader across multiple industries, and prior to joining Express Scripts, Mike held HR leadership roles with Citi, Maritz, and Asbury Services


He received his master’s degree in Human Resources Development from Towson University in Baltimore, and originally hails from Maryland.

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